Payment Information

• We accept Visa & Mastercard worldwide.
• You may be required to use Verified by Visa or Mastercard 3d Secure authentication.
• You have 30 minutes to pay when on the payment page before the order is cancelled.

• We accept Apple Pay & Google Pay worldwide.

• After placing your order, you will receive an email with instructions on how to pay.
• Payment will need to be completed within 5 days of you placing an order, or the order will be cancelled
• Please only use your ORDER NUMBER as a REFERENCE. This is for your discretion as well as ours.
• We only trade in Pound Sterling (£/GBP)

• We use Whitepay for our Crypto Currency payments.
• After placing your order you will have 15 minutes to pay at the current rate of exchange.
• Payment will need to be completed within 5 days of you placing an order, or the order will be cancelled.
• Be sure to cover any network fees and pay the full amount as underpayment may result in delayed processing of your order, or it may be cancelled altogether.

All payments are taken in POUND STERLING (£/GBP).

If you're shopping with any currency other than Pound Sterling, the total to pay depends on your bank's rate of exchange at the time of the order

What Reference Appears on my Bank Statement?

Card payments will show on your statement as 'ALI BONGO'.

How Secure Is the Payment?

All credit/debit card details are encrypted using a fully encrypted secure ordering system. Your bank or credit card company may require security checks to validate your purchase. This may well include Visa and MasterCard 3d Secure authentication.

How Long Until My Order Is Dispatched After I Complete My Payment?

Your order will be processed immediately after payment is completed. Note that 15:30(GMT) is our cut-off time for dispatch. If you pay after 15:30 your order may be processed the following day, or after a weekend if payment is completed between 15:30 on a Friday & 09:30 on a Monday.

Why Is My Basket Total Higher Than Expected?

If you’re browsing the website in a currency other than GBP (£), the price shown is a guide only; you will be charged at the exchange rate applicable at the time of payment completion.