Customer Service

After over 30 years in the business, starting off as a small market stall and working our way up to a grandiose headshop emporium attracting lovers of the world’s most beautiful plant from all over, you can have peace of mind at Ali Bongo knowing that we have a full team of long-term, knowledgable and friendly staff on hand to answer any questions or issues (big or small) that you might have.

Being one of the oldest Headshops and Seedbanks in the UK, we have tens of thousands of returning and loyal customers from all corners of the world. We’re all genuine people that love and are dedicated to the Cannabis Community and with such a vast collective of experience we are well placed to look after all your needs.

So whether you’re unsure what size drop pipe to order for your bong, the best press for your specific needs or perhaps you want us to gift wrap your order, just send us an email, give us a call or pop into our store and we’ll do our best to help you.

We aim to answer any emails or voice messages within 24 hours. Bare in mind that if you leave us a message on a weekend you will receive a reply on the Monday.