Royal Mail have now called off there strike action, until the new year. However we are pleased to still offer you our next day courier service. To make sure that we can still guarantee deliveries we are now offering a courier service at the same price as Royal Mails Special delivery. Heavier orders over 1kg(up to 5kg, size dependant) will cost only £1 more and will still be with you the next working day*. Please be aware that to offer this service we must receive your order by 2.30pm. Unfortunately there are some areas in the UK where we can not offer this service, please see the list below.
*This does NOT apply to Saturday deliveries. Please phone or email as we can upgrade it for you, at an extra cost.
Post Codes where our courier service is not available..
AB 37,38,41 TO 56
FK 19 TO 21
IV 1 TO 37,40,63
KW1 TO 14
PA21 TO 40
PH15 TO 26,30 TO 41,50
HS 1 TO 9
IV 41 TO 56
KA 27 TO 28
KW 15-17
PA 20,41 TO 49,62 TO 76
PH 42 TO 44
ZE 1 TO 3
Also ISLE OF MAN, ISLE OF WIGHT, JERSEY/ALDERNEY/HELM/SARK, N & S IRELAND
Normal Posting Information
The time from purchase of a product to delivery depends on the payment method chosen.
Below is a list of standard delivery times,please be aware that delivery is also based on payment method chosen. If you have any specific requests, please feel free to contact us admin@alibongo.co.uk and we will do our best to deal with is for you.
Free International Delivery. This offer applies to all international orders from the 1st July 2009 - 31st July 2009. The weight limit is 500g. If your order exceeds this weight, normal interantional shipping rates will apply. We will choose the option of shipping based on your location and the value of your order. This offer may be withdrawn at any time.
Free Delivery On Seed Orders. . This offer applies to all the seeds in our range if you order anything else, with your seeds, normal shipping rates will apply. This offer applies to UK orders only.We w
ill choose the option
of shipping based on the value of your order. This offer ma
y be withdrawn at any time.
Under £15.00 Royal Mail 1st Class
£15.01 - £25.00 Royal Mail signed for
£25.01 + Royal Mail Special
See Below for full postal details
UK Royal Mail 1st Class - £2.00 Usually next working day, however can take longer. No signature required. There is no compensation available for lost packages and the maximum order value that can be sent via First Class is £15.00.
UK Royal Mail Recorded Signed for Delivery - £3.00 Usually next working day, however can take longer. Signature required. Can be tracked to a certain degree through Royal Mail website www.Royalmail.com and Compensation is available for lost packages from the Royal Mail for up to £32.00. In the event of a lost package we reserve the right not to send a replacement until royal mail settle the claim, this can take up to 8 weeks. The maximum order value that can be sent via Signed for is £70.00
UK Royal Mail Special Delivery - £5.50 Guaranteed next working day by 13.00hrs (If order received before 3pm) Signature required, or your postage costs back. Full tracking is available through the Royal Mail website www.Royalmail.com Compensation is available from the Royal Mail for up to £250. This is the most reliable service offered by Royal Mail.
UK Royal Mail Special SATURDAY Delivery - £6.50 Guaranteed delivery on a Saturday by 13.00hrs (If order received before 1pm on a Friday) signature required, or your postage costs back. Full tracking is available through the Royal Mail website www.Royalmail.com Compensation is available from the Royal Mail for up to £250. This is the most reliable service offered by Royal Mail.
PRICES SLASHED! We use one of two services based on where abouts in the world you are.
£9.00 This option cmes with £30 insurance as standard. If you choose this method and your goods do not arrive, WE WILL NOT ENTER ANY CLAIM.
£12.00 This option has increased insurance, up to £250.00. If you require further cover then please contact us for details.
Royal Mail Airmail - International Signed for To send small packages overseas. Packages must be signed for on receipt There is no tracking facility available, and no compensation for lost packages. We are told that packages take around a week to arrive at their destination, however packages have been known to take as long as two months in extreme cases.For this reasons, we will only ship orders under £20 using this method.
Royal Mail Airmail Airsure The Signed For service is a little more reliable.There is a tracking facility on www.RoyalMail.com, however, it can only track packages up until the point that they leave the UK. Compensation is available for lost packages for up to £32.00. Packages will normally take up to a week to arrive, however the Royal Mail will not accept a package as being lost until after 2 months. We are unable to ship replacement packages until that time.
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